axie88 believes that gaming should always be fun, safe, and within your control. We are committed to providing every Filipino player with the tools, information, and support needed to keep gambling a healthy form of entertainment — never a problem.
Responsible gaming means enjoying axie88's casino games, slots, bingo, sports betting, and other offerings as a form of entertainment — while staying in full control of your time and money. For the vast majority of Filipino players, axie88 is a fun and exciting way to unwind after a long day in Manila, Cebu, Davao, or wherever you are in the Philippines. But axie88 also recognizes that for some players, gambling can become a problem.
Problem gambling is a recognized condition that can affect anyone, regardless of age, income, or background. It is characterized by an inability to control gambling behavior despite negative consequences — financial stress, strained relationships, and declining mental health. axie88 takes this seriously. That's why we have built a comprehensive responsible gaming framework into every part of our platform, in full compliance with PAGCOR's responsible gaming guidelines.
Whether you're a casual player who enjoys a few rounds of Lightning Roulette on weekends, or a regular axie88 member who bets on PBA games and UFC fights, the responsible gaming tools on this page are here for you. Use them. They are free, confidential, and effective.
Under Philippine law, the minimum legal age for casino-style gambling is 21 years old. axie88 strictly enforces this requirement. During registration, all players must confirm that they are 21 or older. axie88 also conducts Know Your Customer (KYC) identity verification to confirm the age and identity of every player before they can make deposits or withdrawals.
If axie88 discovers that a player is under 21 years of age, the account will be immediately suspended, all funds will be returned, and the matter will be reported to PAGCOR as required by our licensing conditions. axie88 also encourages parents and guardians to use parental control software to prevent minors from accessing online gambling platforms.
Problem gambling can develop gradually. Many players don't realize they have a problem until it has already caused significant harm. axie88 wants you to be aware of the warning signs so you can act early. Common signs of problem gambling include:
If you recognize any of these signs in yourself or someone you care about, please use the self-exclusion and support tools described below. Remember: Gambling is addictive. Know when to stop.
axie88 provides a full suite of responsible gaming tools that every registered player can access at any time through their account settings or by contacting our 24/7 support team. All tools are free and confidential.
Set a daily, weekly, or monthly limit on how much you can deposit into your axie88 account. Once your limit is reached, no further deposits will be accepted until the limit period resets. You can lower your limit at any time — increases take 7 days to take effect to give you time to reconsider.
Set a maximum session duration for your axie88 gaming sessions. When your time limit is reached, you will receive a notification and be automatically logged out. This helps prevent extended, unplanned gaming sessions that can lead to problem gambling behavior.
Set a maximum amount you are willing to lose in a given period (daily, weekly, or monthly). Once your loss limit is reached, axie88 will prevent you from placing further bets until the limit period resets. This is one of the most effective tools for keeping gambling within your budget.
Enable regular pop-up reminders during your gaming sessions that show you how long you've been playing and how much you've spent. Reality checks are a gentle but effective way to stay aware of your gambling activity and make conscious decisions about whether to continue.
Take a short break from axie88 by activating a cool-off period of 24 hours, 7 days, or 30 days. During a cool-off period, you cannot log in to your account or place any bets. This is ideal if you feel you need a short break but are not ready for full self-exclusion.
If you feel that gambling has become a serious problem, you can request self-exclusion from axie88 for a period of 6 months, 1 year, 2 years, 5 years, or permanently. During self-exclusion, your account will be closed, you will not be able to register a new account, and you will be removed from all axie88 marketing communications. Self-exclusion requests are processed within 24 hours. To request self-exclusion, contact axie88 support via live chat or email.
axie88 operates under the regulatory oversight of the Philippine Amusement and Gaming Corporation (PAGCOR), the government body responsible for licensing and regulating online gaming in the Philippines. PAGCOR's responsible gaming framework requires all licensed operators to implement player protection measures, enforce the 21+ age requirement, and provide self-exclusion options.
axie88 fully complies with all PAGCOR responsible gaming requirements and undergoes regular audits to ensure our player protection measures meet the highest standards. We also cooperate with PAGCOR's national self-exclusion registry, which means that players who self-exclude from axie88 may also be registered in the PAGCOR-wide exclusion database.
If you or someone you know needs help with a gambling problem, please reach out. You are not alone, and help is available. axie88 encourages all Filipino players who are struggling with problem gambling to seek professional support. Our 24/7 customer support team can also connect you with responsible gaming resources and activate any of the tools described above immediately.
To contact axie88's responsible gaming support team: use the live chat feature on the axie88 platform, or send an email to [email protected] with the subject line "Responsible Gaming Request." Our team will respond promptly and treat your request with complete confidentiality.
Remember: seeking help is a sign of strength, not weakness. axie88 is here to support you every step of the way. Gambling is addictive. Know when to stop.
Answer honestly. If you answer "Yes" to 3 or more, consider using axie88's self-exclusion tools.
If you answered "Yes" to 3 or more questions, please contact axie88 support or use our self-exclusion tool immediately.
21+ Only
axie88 is strictly for adults aged 21 and above. Underage gambling is illegal in the Philippines and will result in immediate account closure.
Six pillars of responsible gaming that axie88 upholds for every Filipino player.
Every axie88 player must be 21 or older. We verify age through government-issued Philippine IDs during KYC — no exceptions. Underage accounts are closed immediately and reported to PAGCOR.
Players can self-exclude from axie88 for periods ranging from 6 months to permanently. During exclusion, your account is closed, new registrations are blocked, and you are removed from all marketing. Processed within 24 hours.
Set daily, weekly, or monthly deposit and loss limits in Philippine Peso (₱) directly from your account settings. Limits take effect immediately. Increases require a 7-day cooling-off period to protect you from impulsive decisions.
Session time limits and reality check pop-ups keep you aware of how long you've been playing. When your session limit is reached, axie88 automatically logs you out — helping you maintain a healthy balance between gaming and daily life.
axie88 is fully compliant with PAGCOR's responsible gaming framework. We cooperate with the national self-exclusion registry, undergo regular audits, and train our support staff to identify and assist players showing signs of problem gambling.
Our dedicated responsible gaming support team is available around the clock via live chat and email. Whether you need to activate a tool, request self-exclusion, or just talk to someone, axie88 is here — in English and Filipino.
axie88 is built for Filipino players who want great entertainment with full peace of mind. Our responsible gaming tools are always available — because your wellbeing comes first, always.
21+ only. Gambling is addictive. Know when to stop. PAGCOR regulated.