axie88 Privacy Policy

1.Who We Are

axie88 ("axie88," "we," "us," or "our") is an online gaming platform operating under the regulatory oversight of the Philippine Amusement and Gaming Corporation (PAGCOR), serving Filipino players across the Philippines including Manila, Cebu, Davao, Quezon City, Makati, and all other regions.

For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), axie88 acts as the Personal Information Controller (PIC) in respect of the personal data of its registered players and website visitors. This means axie88 determines the purposes and means of processing your personal information.

This Privacy Policy applies to all personal data collected through the axie88 website (axie88.app), mobile applications, customer support channels, and any other axie88 services or touchpoints.

2.Information We Collect

axie88 collects personal information that is necessary, adequate, and not excessive in relation to the purposes for which it is collected and processed. The categories of personal data we collect include:

2.1 Information You Provide Directly

• Registration data: Full name, date of birth, gender, nationality, Philippine mobile number, email address, and username;
• Identity verification (KYC) data: Government-issued photo ID (e.g., Philippine passport, driver's license, PhilSys National ID, SSS/GSIS ID), proof of address, and selfie photographs for identity verification;
• Financial data: GCash account details, PayMaya/Maya account details, bank account information (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank), and debit card details for deposit and withdrawal processing;
• Communications data: Messages, emails, and chat transcripts from your interactions with axie88 customer support.

2.2 Information Collected Automatically

• Device and technical data: IP address, device type, operating system, browser type and version, screen resolution, and device identifiers;
• Usage data: Pages visited, games played, session duration, betting history, deposit and withdrawal history, and feature interactions;
• Location data: General geographic location derived from your IP address, used to verify that you are accessing the Platform from a permitted jurisdiction;
• Cookie data: Information collected through cookies and similar tracking technologies as described in Section 7 of this Policy.

3.How We Use Your Information

axie88 uses your personal data for the following purposes:

• Account management: To create, maintain, and manage your axie88 player account, including processing your registration and verifying your identity;
• Service delivery: To provide you with access to axie88 games, features, and services, and to process your deposits and withdrawals in Philippine Peso (₱);
• Regulatory compliance: To comply with PAGCOR licensing requirements, anti-money laundering (AML) obligations under the Anti-Money Laundering Act (AMLA), and Know Your Customer (KYC) requirements;
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, cheating, money laundering, and other illegal conduct on the Platform;
• Responsible gaming: To monitor gaming patterns and enforce responsible gaming tools such as deposit limits, session limits, and self-exclusion in accordance with PAGCOR guidelines;
• Customer support: To respond to your inquiries, resolve disputes, and provide technical assistance;
• Marketing and promotions: To send you information about axie88 promotions, bonuses, and new features — only where you have given your consent or where we have a legitimate interest to do so;
• Platform improvement: To analyze usage patterns and improve the axie88 Platform, user experience, and game offerings;
• Legal obligations: To comply with applicable Philippine laws, court orders, and regulatory directives.

4.Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, axie88 processes your personal data on the following legal bases:

• Contractual necessity: Processing is necessary to perform the contract between you and axie88 (i.e., to provide you with the gaming services you have registered for);
• Legal obligation: Processing is necessary to comply with axie88's legal and regulatory obligations under Philippine law, including PAGCOR licensing conditions and AML requirements;
• Legitimate interests: Processing is necessary for axie88's legitimate interests, including fraud prevention, platform security, and service improvement, where these interests are not overridden by your privacy rights;
• Consent: For marketing communications and non-essential cookies, axie88 relies on your freely given, specific, and informed consent, which you may withdraw at any time.

5.Sharing Your Information

axie88 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment processors: GCash, PayMaya/Maya, and Philippine banking partners (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) to process your deposits and withdrawals;
• Identity verification providers: Third-party KYC and AML compliance service providers who assist axie88 in verifying player identities and screening for financial crime risks;
• Game software providers: Licensed game developers and live casino operators whose games are available on the axie88 Platform, to the extent necessary to deliver those games;
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government authorities, where required by law or regulatory directive;
• IT and infrastructure providers: Cloud hosting, cybersecurity, and technical service providers who support the operation of the axie88 Platform under strict data processing agreements;
• Professional advisers: Lawyers, auditors, and accountants where necessary for legal, compliance, or financial purposes.

All third parties with whom axie88 shares personal data are required to handle that data in accordance with the Philippine Data Privacy Act and axie88's data protection standards.

6.Data Retention

axie88 retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

Specifically:

• Account and transaction data is retained for a minimum of five (5) years from the date of the last transaction, in compliance with Philippine AML record-keeping requirements;
• KYC and identity verification documents are retained for a minimum of five (5) years from account closure;
• Customer support communications are retained for three (3) years from the date of the interaction;
• Marketing consent records are retained for as long as you remain a registered axie88 player or until you withdraw your consent, whichever is earlier.

When your personal data is no longer required, axie88 will securely delete or anonymize it in accordance with our data disposal procedures.

7.Cookies & Tracking Technologies

axie88 uses cookies and similar tracking technologies (such as web beacons and pixel tags) to enhance your experience on the Platform, analyze usage patterns, and deliver relevant content. The types of cookies we use include:

• Strictly necessary cookies: Essential for the Platform to function correctly, including session management and security. These cannot be disabled;
• Functional cookies: Remember your preferences (such as language and display settings) to personalize your experience;
• Analytics cookies: Help axie88 understand how players use the Platform so we can improve it. Data collected is aggregated and anonymized where possible;
• Marketing cookies: Used to deliver relevant promotions and measure the effectiveness of our marketing campaigns. These are only set with your consent.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the axie88 Platform.

8.Your Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by axie88:

• Right to be informed: The right to know what personal data axie88 holds about you and how it is being used;
• Right of access: The right to request a copy of the personal data axie88 holds about you;
• Right to rectification: The right to request correction of inaccurate or incomplete personal data;
• Right to erasure: The right to request deletion of your personal data, subject to axie88's legal retention obligations;
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation;
• Right to data portability: The right to receive your personal data in a structured, commonly used, and machine-readable format;
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your privacy rights have been violated.

To exercise any of these rights, please contact axie88's Data Protection Officer (DPO) using the contact details in Section 12 of this Policy. axie88 will respond to all valid privacy rights requests within thirty (30) days.

9.Data Security

axie88 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our security measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the axie88 Platform;
• Encryption of sensitive data at rest, including financial information and identity documents;
• Multi-factor authentication options for player accounts;
• Regular security audits and penetration testing by independent cybersecurity professionals;
• Strict access controls limiting employee access to personal data on a need-to-know basis;
• Comprehensive staff training on data protection and information security.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, axie88 will notify the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay where required by law.

10.Children's Privacy

The axie88 Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine law and PAGCOR regulations. axie88 does not knowingly collect personal data from individuals under the age of 21.

If axie88 becomes aware that it has inadvertently collected personal data from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered an axie88 account, please contact us immediately at the details provided in Section 12.

11.Changes to This Policy

axie88 may update this Privacy Policy from time to time to reflect changes in our data processing practices, legal requirements, or regulatory guidance. The date of the most recent revision is displayed at the top of this Policy.

For material changes to this Privacy Policy, axie88 will provide advance notice to registered players via email or in-platform notification before the changes take effect. Your continued use of the axie88 Platform after the effective date of any changes constitutes your acknowledgment of the updated Policy.

12.Contact & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or axie88's handling of your personal data, please contact our Data Protection Officer (DPO):

You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. The NPC is the government body responsible for administering and implementing the Data Privacy Act of 2012.